Excellence in frontline Management for operational leaders

November 23 CPM Sri lanka Centre, Colombo 04 Professional Development Programmes

::CPM Sri Lanka Professional Development Programme::

𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐢𝐧 𝐅𝐫𝐨𝐧𝐭𝐥𝐢𝐧𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐟𝐨𝐫 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐋𝐞𝐚𝐝𝐞𝐫𝐬 by Mr. Roshan Collas

We are thrilled to have experienced a fully attended workshop, underscoring the importance of the subject matter at hand. We firmly believe that this gathering has equipped our participants with valuable insights that will serve to enhance their future endeavors.

We extend our sincere appreciation and gratitude to our esteemed resource person Mr. Roshan Collas for delivering a truly insightful and exceptional session.

Participants in the workshop delved into cutting-edge insights, gaining a profound understanding of essential skills for operational leaders. These skills included navigating modern customer behaviors, leveraging the diversity of front-line talent, mastering the art of people management, and employing personalized staff metrics to attain team excellence.